Our latest publications

  • 1
  • 2

Cross-Selling in Retail : “100% of winners have tried their luck !”

Published :24 June 2016

Before detailing the purpose of cross-selling and more importantly, how to get good at it, I am immediately going to let you in on its most absolute secret, just so we get it over with. Are you ready? You’d better concentrate, for it is pretty revolutionary! The greatest secret to achieving cross-selling is to SYSTEMATICALLY propose […]

See more

How to Use e-Learning to Boost Your Business

Published :3 June 2016

… For several years, salespeople have been among the biggest users of e-Learning solutions. In fact, many companies are using these solutions to train their employees on technical, product and market knowledge. It is indeed on theoretical training (technical knowledge, general and business culture, languages) that e-Learning has started to prove its worth over the […]

See more

The 4 Dimensions of Commercial Elegance

Published :17 May 2016

Before introducing the four dimensions of relational and commercial sophistication, I would like to remind you of some self-evident facts that we sometimes forget: Luxury is the only industry that goes unaffected by the crisis. The figures do not decline and all reports look favourable in terms of growth prospects.  As a case in point, […]

See more

Negotiations: Don’t Let Your Ego Take Over!

Published :20 April 2016

I’m pretty sure that you’ve already had an interview with a buyer looking down on you with condescension, arrogance and the self-satisfied aplomb of those who consider themselves above the fray. Quite annoying, isn’t? But what if this negotiation attitude was actually good news for you? As soon as the ego starts taking up too […]

See more
  • 1
  • 2